Forms, Cutsheets and Envelopes...

Customer Service

Count Down for Dependable Service

10

10 Working Days NORMAL SHIPMENT (of at least a partial) from receipt of order on repeat with minor change or shootable copy requiring screens and/or imprint. Add 3 working days for normal composition and for forms requiring binding in books or pads.

8

8 Working Days (by request) STREAMLINE FORMS SERVICE from receipt of order on True Camera Ready or Better. No imprints will be added. Add 3 working days for forms requiring binding in books and pads.

6

6 Working Days RUSH FORMS SERVICE add 10% of total net price - $25.00 minimum upcharge - $150.00 maximum upcharge. Ship at least a partial in 6 working days from receipt of order for exact repeat, repeat with minor change, or job with negative or shootable copy furnished by dealer. Add 2 working days for normal composition or for forms requiring binding in books and pads. Combined orders not allowed on this service.

4

4 Working Days PANIC FORMS SERVICE add 20% of total net price - $50.00 minimum upcharge - $300.00 maximum upcharge. Ship at least a partial in 4 working days from receipt of order for exact repeat, repeat with minor change, or job with negative or shootable copy furnished by dealer. Add 2 working days for normal composition or for forms requiring binding in books and pads. Combined orders not allowed on this service.

2

2 Working Days SUPER PANIC SERVICE add 30% of total net price - $75.00 minimum upcharge - $450.00 maximum upcharge. MUST HAVE FACTORY APPROVAL. Ship at least a partial in 2 working days from receipt of order for exact repeat, repeat with minor change, or job with negative or shootable copy furnished by dealer. Add 2 working days for normal composition or for forms requiring binding in books and pads. Combined orders not allowed on this service.

If proof is needed, we will add number of days proof is out of our plant. We CANNOT guarantee shipment of forms requiring special paper or special carbon unless the material is in stock - check with factory. If expedited shipment is requested after a job is entered, the upcharge and shipping date will be figured from the date the expedited shipment is requested.

Please contact any of our customer service representatives for estimating or ordering. Managers listed below are always available to help.

  • Marguerite McWilliams - Receptionist
  • Richard Butts - CSR
  • Loyce Koenig - Office Manager
  • Gayle Redwine - Comptroller
  • Don Claborn - Assistant Plant Manager
  • Johnny Koenig - Plant Manager
  • Steve Hester - President

General Inquires may be emailed to info@caprockbusinessforms.com
1211 Avenue F - Lubbock, Texas 79401 - 806-765-5541
800-666-3322 - Fax 806-765-0051